I know the root of this problem but need a Grand Master Keyboard Warrior on the CCP side to fix it.
A few months ago I got a new mobile phone.
I use Google Authenticator (GA) for dual authentication on everything.
I forgot to move all my accounts from the old phone GA to the new phone GA before wiping the old phone.
I went to log into TQ and surprise no GA access.
I got the great folks at TQ support to wipe the old GA and I set up the new one. ++
I forgot that SISI also uses the same login protection… so I can’t log in to SISI now.
My old GA credentials are associated with my account on SISI.
How do I get someone to wipe my Dual authentication off of SISI so I can set up the new GA to access it.
(yeah I know dumb mistake… but you aint the half of it… my crypto accounts use the old GA too… oops)
If someone could offer me a path to resolution I would be very appreciative.
And Merry Christmas.