Stargate lost connections

New player to the game, and I’m liking it so far but for one issue. about 60% of the time when I use a stargate I will be suffer a connection loss. I try including the diagnostic traceroute for your viewing enjoyment but this board thinks it includes links that are not allowed to me. But, it seems that it is timing out near the far end (eve’s end)

After dt stargates send you a silly massage that they are offline. It means that you the first who is entering it. It is the nature of eve star-gates.