Subscription through steam

(Alphan Makonen) #1

So two days ago I bought a 30 day subscription for my account through steam and still my characters have alpha clones.
I tried to ask about this on the steam forums first but I didn’t get any response there.

(ISD Stall) #2

As this is a billing issue, players will not be able to help you. Please file a support ticket under account and billing.

In order to allow the billing team to help you, please provide the support ticket with Steam purchase or transaction numbers.

Good Luck