Is it normal to wait 2 weeks for any response from the account recovery support?

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Yes. They do what they can, CCP even outsourced a bunch, but CS bears a lot of load as I understand it.

On the bright side, they do their best, and they aim to do well.


With all the recent goings on with socket closures and DDoS events theres bound to be backlog they are working on.


Thank you. In that case, I have to wait patiently for the answer.

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usually you get a small present for the waiting time

the support works really good but its just too much going on atm


I have been waiting about 2 weeks also. I am glad it’s not just me.
who knew after 5 years, if you don’t use your email address you made for your Eve account, it gets deleted and in unrecoverable

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