Ah, it’s not a secret at all - those limitations include inability to transfer the chararcter and SP extraction. And since the account is considered to be involved in EULA violations, further violations (even of different nature) might include more severe penalties.
I think that because it was a bug report it might have been treated differently? But if it was an RMT/bot report, you’d probably would have been asked to submit a ticket 
It’s clause 11 of the ToS, rather than clause 9 as Steve stated with his link.
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Ah, did not realize that! Super valid point, actually. Looks like the wording might be a bit weird, but this ToS was written a while ago, to be fair. Let me bring this up with the team. If there are any updates, I’ll let you know
Thank you! My apologies if I missed it somewhere. Are these a permanent account restriction?
What about false bans? We already have several stories about, how players got banned for nothing and it took a lot of time and effort to prof, that they are false banned. Why ccp do not try to conversation first before remove access to the game, because when you are banned, its near impossible to get an answer from you.
for example
Nolak Ataru got banned and it took him 2 years, before someone decided to look deeper into his case
or lets remember when Brisc Rubal got banned because of a faction titan story in his case it was fast, but he has the connections.
I am just imaging i i get banned for “macro use” because so much people reporting me in nullsec, because i am multiboxing and doing it with eve preview, but the people do not want understand how it works and they report me with 200 people in local all at once… and here i think sometimes that if only enough people report, it will happen…
Or to stay on my person, i am runing a courier service and an alliance and i have a lot of transactions between my accounts and other people. from where should i know, that when i am receiving isk for space rent or for protection or what ever else or when i sent isk to people to help them out or paying for ingameservices. you never know when the opposite site is an rmt or the isk is not clean.
I would wish, that ccp communicate first and asking for clarifications before removing game access and ban. And thats not all… even i get false banned and for example i can not run my courier service for some time because i dont have game access, that a massive reputation damage, because then everyone will only talk about cheating etc… and no one want to do business with you ingame after a ban even it was a false ban…
Just give us more protection from false bans, please. Players that follow the rules can always expalin every transaction and action, ask before banning, please.
Moonpire
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I would file a bug report. I filed for a small typo in the TOS two months ago and it was fixed in a day or two. Guess it was significant enough to change the last updated date.
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No bans are done just for this, EVE-O-Preview has nothing to do with it. The ban happens when the certain threshold is hit, simply put. Let’s say - you have a 100 reports on you, our internal tools picked you up, our certain checks returned positive result. In this case yes, there is definitely something to worry about. But even throughout these cases we had false positives. This is why the edge cases are being investigated by a couple of people. There have been some instances when I made a mistake of misjudging, simply because the user landed up on a very grey area, but my colleagues have provided the second opinion and the justice was restored. So yeah, it’s never easy.
Funny thing, this email does not even belong to Team Security 
You should use it if you want to report some vulnerabilities within the website, client, any breaches, something like this.
I’d give you a 100% on this, but there is always a chance that a certain ticket will be lost or something happens to it. So instead of promises I can say that ALL tickets that are related to TS are transferred to us, Team Sec specialists. Bought ISK, sold ISK, got banned, want to report someone - everything goes there. And then we pick it up, slowly but surely.
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You guys are notorious for being opaque, inconsistent, and unreachable.
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Got it! Will be discussed very closely
No no, you did not miss it, no worries It was not mentioned in the blog itself, but I can definitely talk about it.
Most likely it is, yep. Some limitations can be lifted later, but same with bans, it’s always case-by-case.
Ah, this is one of those cases where I can not provide any info because it’s about another player. Sadly, “can neither confirm nor deny”.
Earlier I replied to the similar question, I think it was from teddy Gbyc. Basically report by itself only causes us to LOOK at it, but bans do not happen automatically based on just this.
In most cases RMT is extremely clear. As long as you don’t engage into it, it should be fine. But once again, mistakes happen and we are not perfect, human factor still remains. If the case is somewhat questionable, if there is a doubt in the decision, we’ll always re-investigate it.
Sadly, asking before banning is not an option, because for 1 false case there will be 50 nefarious cases, where we simply must stop the ISK/PLEX/injectors flow at once.
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Good job i spent all that time collecting info and sending it to the unmonitored email address 
It’s monitored, but by different people, not Team Sec.
Send us a support ticket and we’ll have a look, your efforts will not be in vain.
This is a few years of stuff… I was pointed at that email a few years ago and periodically sent a bunch of stuff when we suspected we’d found a bot
It might have been forwarded to Team Sec before, but if it was a couple of years ago, then it was before my time and I can’t answer this, sadly.
I’ll just add it to the pile of poor communication and put all future requests as tickets
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"You may not use your own or any third-party software, macros or other stored rapid keystrokes or other patterns of play that facilitate acquisition of items, currency, objects, character attributes, rank or status at an accelerated rate when compared with ordinary Game play.”
That last chunk is incredibly open to interpretation. What on God’s green earth is this “an accelerated rate when compared with ordinary Game play” metric supposed to be!?
Are bot/macros that obviously exceed the human reaction times with their automation and client side speed hacks the only things that break TOS???
Is the only part of a bot ishtar or miner that breaks the TOS the part where they initiate warp on the same server tic as a non-blue showing up on local? Nothing to do with them botting to generate isk at a similar or slower rate as a skilled player at the keyboard, but automated?
That language can also be extrapolated to outlaw wormhole mapping tools, as it’s not possible for a person to memorize the snake-like labyrinths that can be created from wormhole mapping, as well as the ability to convey that information within a corp to facilitate a quick fleet response which would not be possible with in-game tools only.
Also, what does CCP plan to do about intel bots? Bots that sit in a system and have 3rd party software report character and characters to another 3rd party software used by the corp to track targets and hostiles in their area?
These bots do more to protect the other bots that directly generate wealth than any of the FC’d response fleets, and provide a very unfair advantage to the groups who live in the area against those roaming through.
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Oops
To be clear, I prefer that the option in clause 11 remains available. Spending isk on eve related services has been a thing for a long time. (art, website functionality like advert removal, that kind of thing.)