i issued a ticket on 24th February about two of my accounts banned. I got a response on 4th of march on how to recover them. I im mediately followed all steps necessary and am now waiting another 2 weeks.
To say it frankly: I am totally pissed off by this lack of service. In my opinion the quality of a company revealy itself in how they react to complaints (here: tickets) - on one hand the reaction time, on the other the way they solve this.
This is quite annoying not being able to play for nearly one month.