Tranquility DDoS - 2020/05/03-08

Is the chat system still outsourced to AWS?

If you think all these problems are from a DDOS, man, do I have a bridge to sell you!

5 Likes

How long does it take for the support service to resolve the issue of compensation for the lost ship? A simple question, there is no answer from support for three days. I need this ship now.

Theyā€™re busy, last time it took me 6 days to hear back from them. I hope you bought all the dropped mods already

Sorry to hear CCP is suffering DDOS attacks. Cheering you on, top team, go go go.

Your experts are probably lightyears ahead of me, but FWIW, a network-savvy friend of mine points out:

ā€œItā€™s going on all the time, day and night. Especially with bots to hire becoming pretty low cost these days. Most of that [digitalattackmap.com] traffic will be from compromised routers, webcams and other IOT devices. Also, due to some weaknesses in the IP protocols, itā€™s possible to create whats known as an amplification attack. Sending specific packets (usually tiny) results in a reply of several Mb. This type of attack is more the norm these days.
On your map - most of the traffic coming out of South America is from one particular brand of router. Itā€™s been building up over the past year, and the routers firmware isnā€™t updateable.ā€

Hope any of that helps, or itā€™s probably stating common knowledgeā€¦ Good luck anyway.

o7

3 Likes

Chat is still broken, i canā€™t see my items in my hangars, canā€™t access corp hangars either and if i try to leave the station, it takes upwards of 30secs to actually leve the station, all the while i get a black screen and when i eventually see my ship, the game is really laggy. I just docked and gave up. Seriously regretting coming back to this gameā€¦

ŠÆ Š²Š¾Ń‚ Š²Š¾Š¾Š±Ń‰Šµ Š½Šµ Š¼Š¾Š³Ńƒ Š·Š°Š¹Ń‚Šø Š² ŠøŠ³Ń€Ńƒ.

as an industrialist it is better when more destruction is going onā€¦ I donā€™t see how industry is being nerfed. And you also have to give proper explanation how pve is being nerfed.

I can not login. 2 accounts worth isk loss. Who or how will you pay for that ?

You didnā€™t lose 2 accounts, you just canā€™t login for now. Blame whoever is responsible for this DDoS.

The ship was lost in the Navy during the sansha invasion. Fit ship is very expensive. I spent all the isk on his fit and now. I canā€™t buy a new one.

Iā€™m sure they will reimburse the ship, but they have a policy that doesnā€™t extend to any modules that were fitted to your ship that dropped in the wreck.

You donā€™t need to tell me what a kick in the balls it is for nice ships :frowning:

There IS no DDoS attack. Not according to the seven publically available DDoS monitoring sites available.

This correlates precisely with CCPā€™s last update (not the minor patch).

CCP screwed the pooch on something (again) and the titmouse-brained fools they have running their network ā€œsecurityā€ (apparently the idiots monitoring this forum think a ā€œtitā€ is something obscene - itā€™s a bird - with an brain about the size of an a cashew - I edited it to make it more clear what I was saying) canā€™t unscrew it and weā€™re left holding the bag, again.

Lost a weekend moon mining operation (wonā€™t get reimbursed for that or the weekā€™s fuel that set it up). Lost two Ravens to massive (90 second) lag while rolling holes (might get reimburse for that in, oh, say December). Absolutely cannot risk any WH operations now because the game is unplayable if you must rely on prompt response from DSCAN and you must have fleet ops to operate safely (wonā€™t get reimbursed for that). Been attempting to get someone, anyone, to at least admit that thereā€™s a problem and until 2:47 no one would (officially - GM Whiskers told me there was ā€œan attackā€ two days ago which was when I started monitoring worldwide DDoS attack activity and found that there WAS none to speak of directed at London or Iceland).

This garbage is getting very, very old.

There needs to be an AUTOMATED response to this that freezes Omega account aging and a predictable reimbursement mechanism for other-than-ship losses.

The stations my corporation and the corporations of my alts operate have more costs in fuel than my ship losses will ever be and neither in the the February debacle nor any other has CCP taken responsility for THOSE losses when the game was unplayable for long stretches of time.

4 Likes

Thatā€™s not entirely true.

I lost an entire mining fleet in the February debacle and I got every one of them back with almost all of the fit/rig stuff as well, all of my drones (which werenā€™t even in the ships), and all of my probes back minus some holes that I think corresponded with my insurance coverage.

Assuming you can provide them with a killmail and a reasonable time frame to search for any out-of-ship resources (drones, probes, MTUs, Mobile Depots and such), they will reimburse you.

It might be four months, but youā€™ll get it all back - delivered to Jita or the station you specify.

My wild guess is that the persons behind the attacks are already banned and maybe theyā€™re attacking CCPs servers because they got banned. They might even have hired someone from China or Russia to do the attacks and paid in crypto. Itā€™s nearly impossible to trace the origin of something like this.

Nice conspiracy theory bro

1 Like

I still can not login without using VPN ?

would be nice to have a update of whatā€™s going on as itā€™s been 3 hours since the last update

i Think they r working on it.

I dunno about the majority but personally I have not been able to login since well over 24 hours now except for a couple of 2-3 minute unstable sessions. This makes me one of those not part of the majority of those players for whom the connection has been restored as described I guess. Iā€™ve been kinda jealous seeing those 30k peeps online yesterday and envy those 20k still online now. Hanging in there, courage to all tech team at CCP. In you I believe. :cowboy_hat_face: