Hoping you can help???
I switched over to the Singularity server and tried to log in with same login name and password as with Tranquility, but get message - invalid Username & password, and the username I entered is now highlighted in pink.
I have tried closing out launcher, copying my default profile to Singularity, and tried logging back into Tranquility witch works fine, but still get same error when logging into Singularity.
Not sure if matters, but I opened this account on 2017.09.08
One other thing is … logging into Tranquility is basically automatic, as it remembers my login. With logging into Singularity, it comes up asking for Username and Password, and when I try to click on “Forget Password?”, I get a new browser window with the following error (not sure if related or not) …
This site can’t be reached
secure-singularity.testeveonline.com’s server DNS address could not be found.
Try running Windows Network Diagnostics.
tried reloading page several times but cannot get past this error either.