I am having the same problem and sent a support ticket and the GM sent me a similar reply. This seems to be a semi-common problem considering how many people actually use the test server.
I’m having the same “waiting wheel” display as with @Clone_States . I found a workaround though. I believe the issue is with the new Eve launcher. If you change your launcher from “Default” to “Default_1” when logging to Singularity, you will succeed. This can be changed in Settings (Eve icon above right of the launcher).
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