Verification code?

Communications Center General Discussion
1

Hello ,

I am confronted recently, on one of my characters, with the following concern:
when i try to log on to the eve account web site, he asks me
a verification code that I do not receive
I have another character, with which I write this post, at the connection of this one,
I did not have the slightest problem

What to do ?
I have already reinstalled the client,
I delete the coockies
and MY MAIL IS THE GOOD
and no need to ask me to look in my junk mail,
it’s already done, there is NOTHING, not a byte of mail …
and I of course sent a ticket to support …
my english is light sorry

good flight to all and I hope that my problem will be solved

Ps: I specify that I can connect the character on
the customer and the game without problem …

2

You don’t need to create a new thread for it. See my answer in the other one where I write to you on what you should do:

By doing these steps can you cut around the entire prologue with CCP’s support, because it’s exactly what they will ask you to do. Please do get in contact with them.

3

Hi

The ticket has already been made, hope that I have an answer
as soon as possible …

I already looked in my junk mail precisely!
I wrote it above …

4

if a GM or other could pass on this topic, it would be nice to him, good day to all

5

If you have a support ticket filed, the customer support team will be with you as soon as it reached the front of the queue.

:heart:

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