Hello,
I recently had an issue and needed to contact Customer support with the issue. For an issue that I assumed would take 2-3 business days and require my head to explode, the issue was handled basically in real time through email and with minimum amount of problems.
GM Quarup CCP Player Experience | EVE Online | EVE Valkyrie and all the people at EVE Online customer support, I salute you. Well done and thank you very much for all your effort.
Thank you,