Words only get you so far. At some point, words do need to backed up by actions.
Like so many others, I have never been under the illusion that the CSM was able to make any decisions about the game in itself but rather served as an advisory board to CCP as to which game mechanics needed their attention and why. What you’re saying however (and I’ve read/heard this from other sources as well) is that CCP will only look at working on certain game mechanics if it fits in their road map, regardless of how many people are complaining that other features are broken and need fixing. If it doesn’t fit in their road map, it simply doesn’t get looked at.
I’m not sure if I need to respect the CSM for carrying on in the hope CCP will eventually start taking them seriously, or if I need to regard them as a bunch of fools for being treated like a bunch of errand boys simply because CCP can’t be bothered getting feedback from players directly.
I’ve got three accounts. All three of them were inactive for the past five years until I decided to return to the game about 2 months ago. During my five year period of inactivity, I got the occasional email reminding me to resub. When Alpha accounts became a thing, my inbox got spammed with reminders to buy Omega time, notifications of PLEX discounts and new ■■■■ skins (deliberate spelling mistake probably censored), etc… Yet NEVER, EVER, EVER did I get an email reminding me to vote in the CSM elections…!
Instead of just “refuting” the fact that the CSM has outlived its usefulness, CCP better start backing up their words with some actions. If not, all I need for next year’s CSM election is the “disband” button.