There is an ongoing phishing scam affecting games and other online services that utilize Zendesk, including EVE Online. The message will either imitate the CCP Player Experience team, or spoof users e-mail addresses and create tickets on their behalf with a subject line similar to:
Enforcement Data Demand For Your Discord Account
We will not ask you for information about your account in this manner, nor will we ever ask about your Discord account. Please do not reply to these messages, and be mindful of your account security.
Stay safe, and please do consider enabling 2FA on your accounts for added security.
In my defence, the email said that by providing my full information and credit card details for verification, that it would enable CCP to introduce ESI for Equinox Sov.
You guys really need to distribute these surveys ingame and then let them lead to your website to fill out the survey. With the current way via email you are directly contributing to players falling for scams like this, because it is so inherently unsafe and plain bad cybersecurity practice.