Yes, this was normal.
No, it was “redeem a single prize once a day, every day”.
Would it be fair for everyone who logged in every day, for someone to come in at the last day and be able to redeem all 10 prizes?
Also, you were given like 13 days to redeem 10 days worth of prizes. You missed more than one.
Yes, they all have strict deadlines. As in, “it ends on the 18th of May at downtime”.
We had this discussion a couple years ago. I was quite vocal back then too.
Now that was a fun time to be on the forums.