Tranquility has seen a mass disconnect of around 25,000 pilots. We’re currently investigating the cause, and why pilots are unable to log back in.
14:15 UTC
Investigation into the current issues is still ongoing. Apologies for the interruption and unscheduled downtime.
14:30 UTC
We’re still currently investigating why pilots are unable to log back in, and hope to have the cluster accepting connections again soon.
14:45 UTC
Tranquility will be rebooted in VIP mode for faultfinding purposes in fifteen minutes. Apologies for the ongoing service outage.
15:00 UTC
Tranquility is offline for faultfinding purposes, we hope to be back online and accepting connections soon.
15:15 UTC
The cluster remains offline while we investigate the cause of the login issues and the mass disconnect.
15:30 UTC
We are currently still investigating issues with TQ, apologies for the unscheduled downtime.
15:45 UTC
Tranquility is now coming back online in VIP mode for a short testing period before we open for connections.
TRANQUILITY IS ONLINE AND ACCEPTING CONNECTIONS
Please be aware that if you submit a ticket for ship reimbursement due to this downtime, please do so via http://support.eveonline.com and not the bug reporting system!