i just managed to dock…low sec is more dangerous with disconnects 
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Trouble is it’s not something regular after a certain amount of time, it’ll be stable then all of sudden you’ll be disconnected and then a bunch of disconnects after that, and then it might be stable again for a while. Then disconnects again.
That’s cus I just logged in and got dc’d instantly, sorry!
meaning the game is unplayable> it gets even better. i was logged in and saw a local visitor had joine a a large alliance. then after disconnect he appears to never have joined that alliance…
So true, first time it happened 3 or so days ago I was in the abyss O__O a thing of nightmares lol. God knows how I got through that run 
. Stay safe o7
Currently Virgin Media UK is not responding on the email thread we have with them (or had with them…) so I don’t have any updates to share with you.
Please file tickets with Virgin Media UK referencing their internal fault ticket F009669229 (or update your existing tickets) to let them know that you are impacted.
I’ve been reading the tickets you have sent us here at CCP and it’s same pattern in them all: Virgin Media UK is sending your TQ network traffic to Amsterdam – and CCP has no control over that. I even saw one ticket where an EVE player said they lived “within 30 miles of your TQ data center” and yet the trace route was very clearly sending the traffic to Amsterdam.
We advertise through DNS+BGP that network traffic should be sent via Cloudflare, which has 3 locations in the UK: Edinburgh, Manchester, London. ISPs should either have direct peering with Cloudflare or hand over the traffic as quickly as possible, somewhere in the UK in this case.
While it is very curious to send all-UK network traffic to Amsterdam then it is not necessarily the root cause of the issue. But to even begin trying to diagnose a cryptic issue such as this one then one should remove all noise and in this case the simplest first step is to hand the traffic over to Cloudflare in the UK.
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I’ve had zero DCs since using NordVPN, including leaving the sessions open overnight.
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That 213.46.182.162 address still puzzles us here at CCP. It’s in Dutch range for Liberty Global (Virgin Media UK’s owner) and VodafoneZiggo (also owned by Liberty Global) as a part of ASN 6830. It looks like Virgin Media UK is sending the traffic on their own backbone to Amsterdam and handing the traffic off there to Telia (twelve99.net) that then peers with Cloudflare. That’s how the traffic ends up in Cloudflare’s Amsterdam PoP (which then has to send the traffic back to the UK, where TQ is located).
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Vite with your wallet, change provider 
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agreed that might be a short term solution but we shouldnt have to pay for VPN to get otherwise normal service…
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Virgin dont give a shite as long as we pay our bills.
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they will when i dont renew the contract…the only reason i havent told them to F. off already is becaus ei havent found anyone else with as good an international calls deal. otherwise custoemr service is %$%&%&!£!$$£^&*&)
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i reposted CCP comments to VM forums…
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Seems VM is routing all Cloudflare traffic through Amsterdam; I’ve traced 4 Cloudflare clients, Discord, AO, AutoTrader and Garmin, all end up in Amsterdam (adm_bb3 or 4 then adm_b10).
it Seems Brexit doesn’t count for VM 
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CCP just sent a mass email to all affected players. advising that the ISP know about the issue and their technicians are working on it. Are you positively sure they know about it? cause they are keeping VERY quiet on their forums…
While the Amsterdam routing does seem strange (if that is what is actually happening as it would appear) it still may have nothing to do with the disconnect issue. For all we know the routing could have been that way for years, and it is something else that has changed to cause this issue since last Wed/Thu.
Just saying, don’t get too hung up on it when you can’t be sure it is the cause… we are able to stay connected for hours at a time using that routing (in my case with around 17ms latency), so there is possibly more to it.
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This is what I’m thinking, for all other services to be completely stable while only Eve disconnects is confusing me to be honest.
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West Yorkshire represent! That’s strange, though I’ve never used the web browser. Talk Talk do indeed operate on BT’s physical network, whilst Virgin have their own.
Exactly. Hopefully their internal ticket will be able to pinpoint the exact problem so we can all start playing again without fear we could be DC’ed at any moment.
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