Most common use of macros here is mouse input sequencing. You can find many programs that can use your mouse buttons to trigger sequences of keystrokes. This would likely break the rules for CCP and award you a ban.
There are special use cases for accessibility (ie disability) but you would have to file a ticket beforehand to see if you could be considered for this.
If you feel you are in compliance then file a ticket and wait out the process.
If you were guilty of something, then best to admit it and petition to have a ban reduced to a temp ban instead of permanent. CCP can be harsh, but reasonable if you are.