Support is ignoring me now, paid over $300 US and still NO PLEX, just wanted everyone to know support is not support.
This is not showing up in my plex vault
Dennis
On Saturday, December 2, 2023 at 02:45:37 PM CST, EVE
Payment Authorization Success
|
Dear ti_sun
Thank you. Your PayPal account was billed on: Sat, 02 Dec 2023 20:43:12 GMT, in the amount of 323.39 USD.
Account: ti_sun
Payment ID: 56487639
Description: 12000 x Plex Currency1 x Alligator Empyrean Outlaws SKIN1 x Cynabal Empyrean Outlaws SKIN1 x Gila Empyrean Outlaws SKIN1 x Rattlesnake Empyrean Outlaws SKINTOTAL = 323,39 USD
If you have any queries regarding this payment, please contact EVE Online Customer Support and include the information above. |
| | © CCP Games, Bjargargata 1
102 Reykjavik, Iceland | |
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Ti-Sun
Sunday at 09:09
Hello??? I am still waiting for my paid for plex??? ticket # 2138953
Dennis
On Saturday, December 2, 2023 at 02:50:56 PM CST, EVE Online Customer
GM Neco
Sunday at 10:57
Hello Capsuleer, this is GM Neco.
Thank you for contacting EVE Online support.
I have looked into this and I can confirm that the PLEX is in the vault on the account “ti_sun”. Please note that this account does not have any characters, is it possible that you made the purchase on a wrong account?
Thank you for the confirmation.
Best Regards,
GM Neco
CCP Player Experience | EVE Online
Ti-Sun
Sunday at 12:50
I can confirm it is not, attached is a screen shot I just took, IF I purchased the plex on the wrong account, how could you confirm the plex is in my vault???
Dennis
On Sunday, December 3, 2023 at 10:58:00 AM CST, GM Neco (EVE Online Customer Support) <support@eveonline.com>
Ti-Sun
Sunday at 13:12
well are you going to answer???
Dennis
On Sunday, December 3, 2023 at 12:50:17 PM CST, Dennis Stancil <denniss3@yahoo.com> wrote:
I can confirm it is not, attached is a screen shot I just took
Dennis
Ti-Sun
Sunday at 17:37
My plex is NOT in my vault, sent you a screen shot, log in as me and I will change my password.
Dennis
On Sunday, December 3, 2023 at 01:11:52 PM CST, Dennis Stancil <denniss3@yahoo.com> wrote:
well are you going to answer???
Dennis
Ti-Sun
Today at 10:15
working on day 6 of no plex in my plex vault, I had planned to be ready with two new ships for the winter festival!
Dennis
On Tuesday, December 5, 2023 at 11:30:37 AM CST, Dennis Stancil <denniss3@yahoo.com>
I can confirm it is not, attached is a screen shot I just took
Dennis
On Sunday, December 3, 2023 at 10:58:00 AM CST, GM Neco (EVE Online Customer Support)