Tried to buy plex tonight, before even being able to input any type of payment information, or it just errors out with: “We are unable to authorize your payment at this time. Please ensure you have sufficient funds available, or contact your bank / card issuer for more details.” It should have pop…

Have you tried a different browser?

Different browsers, in-private/in-cognito…the message isn’t even valid because I’m trying to use paypal, there’s no “insufficient funds” with paypal, especially when you have paypal credit. Besides, I haven’t even entered CC info in when I select Visa anyways.

Can confirm the exact same issue. Looks like a glitch in their payment system. Maybe it will work in a few hours or tomorrow.

If your russian i dont think it will allow you to.

I’m in the US, on Comcast, my phone is Verizon. If they are using GeoIP database, whatever info they have is out of date. I doubt that’s the case though. I’ve seen this before, been playing for almost 20 years, just wish their support people would read the tickets and not copy/paste generic respons…

[image] Barakkus: support people chat bot FTFY :stuck_out_tongue: :psyccp:

Confirmed working, thanks for looking.

In store payment still inoperative. Same error message, “Insufficient funds” when purchasing Plex. Tried 3 different payment methods (cards) all with adequate available funds. Tried switching browsers and computers. Have been unable to make any purchases so its still inoperable. Please update w…

If this persists, you could try third party resellers in the meantime. Make sure you get redeemable codes and not illegal items ingame. Unfortunately the list is not well maintained: [image] 3rd Party Retailers | EVE Online Ignite your EVE Online experience and buy Omega game time, PLE…

Can't buy anything off the Web store, support is useless

Issues, Workarounds & Localization General Issues

CCP_Arcade (GM Arcade) June 14, 2024, 1:52pm 8

Hey,

The problem should be resolved now. If you continue to run into any issues, then please let us know.

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Can't buy anything off the Web store, support is useless

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