I am a very old player considering coming back to the game. I just went through the process of downloading the game by going to the website and clicking play for free, as a new player would. I created a new account (as a new player would), then it provided me the download page. As a new player, attempting to try the game for free, one would download the game and log in. A new player would then eventually arrive at this: https://drive.google.com/open?id=1mZPT7AyGD18dso9NUTbo8c59kZuhvQ_-
This is how a new player first encounters any option to upgrade their account in any way… Does anyone see the problem here?
This leads you to the new eden store page with one thing on it. The omega 30 day for 500 plex. As a new player, what will you interpret here, having no knowledge thus far of subscription options? You will click the big obvious “buy plex button”, and note that a conveniently sized 500 plex purchase is available for $19.99.
As a new player, one would assume that CCP is giving you the clear solution to upgrading your account… except this method costs 5 dollars more per month than the as yet completely omitted option to buy a $14.99 monthly subscription equivalent.
The part that pisses me off is that CCP isn’t dumb. This is intentional.