So basically I changed a market order to be way too high (honest mistake not a scam) and got charged a 3 bil isk brokers fee. Corp leader says its np happens all the time CCP gets you it back just file a ticket.
This happened on Sunday evening its now Thursday and I haven’t heard anything beyond the automated response you get for filing a ticket.
Am I being impatient or should I be as concerned as I am now that my ticket is just lost in the ether.
Hey! Sorry for the delay. Just wanted to chime in and say tickets are never ignored, though some may take a bit longer to get feedback based on complexity. I wouldn’t classify what you’ve written in this thread as overly complex, so hopefully you’ll get a response relatively soon.
Hello and thank you for your response I don’t mind things taking time, the thing that really gets me is not hearing from anyone that the ticket is being investigated. Maybe its too much to ask but even just a simple note on my ticket thread from anyone at CCP would immediately make this whole situation better. Automated responses really don’t cut it for me haha.