CCP in 2016: We’re removing the in-game browser because we don’t want to use third party software
CCP in 2018: We’re switching the chat system to the Jabber protocol because it’s a cool third party software
…and now chat isn’t working. Here’s an idea and feature, can we have the old (functional) system back now?
That’s rubbish. The game server never died because of the chat. TQ as a whole appears less stable even than before and requires more restart, among other things, because of the outsourced chats.