Characters selection is grayed out/non-responsive

Hi,

Im trying to select my character but I can’t select any on my screen after login. All characters are grayed out and is not selectable. Nothing on the character select screen is active actually, not even the store. It looks like the client has crashed. I can resize it, but the content does not follow the new resolution. My task manager report that the exefile.exe is running, and its using CPU.

I’ve tried to clear the cache, but that did not have any effect. Any suggestions to resolve this bug?

Huh… Apparently, there was some LOCK files in the my app data, that blocked my game. Deleted them and then it worked.