This screenshot is taken from the Singularity server and as you can see, the names of characters are off by three letters to the right.
It is usually possible to see at the very least the first 5-ish letters of a character name in the channel occupant’s list. Right now, you cannot.
Please make sure to report this via in-game bug report while logged in to the Singularity server; the in-game report tool attaches extra data the devs can use to track down the behavior, and for Singularity issues you can only report bugs in-game (you cannot submit support tickets for Sisi).