No fix yet for me yet. Sent launcherlog and dxdiag per the ticket request. I keep getting a message on attempting to reinstall (after removing all Eve/CCP files and folders with hidden/files shown) and it keeps telling me there is a c:\Eve\Sharedcache folder from a previous install (no, I removed, emptied recycle bin, rebooted, checked to be sure this folder was not still on the machine). So…