Another one here suffering from this same problem. Just to post a few other things that I’ve tried and how my issue came about:
I originally launched Eve and it patched the client from an older version (which was working last time I played was back in July). The process was hanging in task manager as Barret Vakot posted above. I did actually use the Revo Uninstaller to remove the game and verified the Registry entry was cleared for it.
Cache files in appdata were also removed.
Tried re-downloading the launcher off of the website but the launcher hangs in task manager in exactly the same manner. Tried downloading the Res for the full game and re-running - no success.
I’ve tried launching the client in windows 10 safe mode to make sure that there’s no 3rd party program interfering - still hangs in the task manager.
I wondered if it could be something with this latest launcher build - so I dug up an old eve launcher binary - https://www.eveonline.com/article/updates-to-the-eve-launcher-beta The one listed here - which at least runs and installs the launcher. Once it’s installed, it runs the old client completely fine, then finds and downloads the latest update. When it runs, however, it gives you a 30-second window before the update automatically installs - but - it loaded into the taskbar normally and it gave me access to the launcher diagnostic tools (The up-to-date launcher doesn’t load anything onto the taskbar, it never gets that far). As long as you’re in the menu the 30 second counter starts counting into the negative.
While I was able too I hit “Network Diagnostics” - Basic, Traceroute, Download Test and SSL Diagnostics all also complete successfully.
Under Settings, I’ve tried the Beta Version type, Release Type and Development type as well.
Doing it this way with the Eve LogLite running does actually get it to output into the program but its all blue (Informational) logs.
In resource manager, I’ve analysed the wait chain for the launcher as well and it seems to literally just be waiting on itself.
It almost fills like the launcher is waiting for a service that is suspended and it just hangs (or for a response back from something). Or like, when a program crashes and you re-launch a program before the last one finishes up and they both just hang.
Each time I’ve checked to ensure there’s a single instance running, I’ve even given it the benefit of the doubt and given it a couple of hours to do something, but alas, just hangs.
Even though the network diagnostics were successful anyway, I did check windows firewall settings and whilst there wasn’t an entry in there for the launcher, I manually added one, but didn’t make any difference either.
Tried with and without a VPN also…
Event viewer logs are uneventful -
in the security log.
I’m reasonably tech-savvy and I must admit, this one has me both baffled and confused.
And yes before you ask - I’m above the recommended specs for Eve, Windows 10 is the latest version, Nvidia Drivers are up-to-date (Using a Geforce 1080) - also am dual monitors. (Have tried the suggested method above with regards to trying to resolve the issue).
I’ve got a separate rig that I use for work, that I’ll try downloading Eve onto tomorrow - the only other thing I can think of trying is to move a whole client across if I can successfully install it then navigate directly to the client program and try to bypass the launcher?