Odd. Never happened to me before . . . internet connection is fine . . . after username/password, hit ‘play’ I get ‘launch process started’ then ‘starting client’ . . . then EVE screen with message.
Message: Connection Failed - Incompatible (Build). Unable to connect to Tranquility Servers Port 26000.
EVE Tranquility version 1211512
Launcher Version 1183418.2467
Screen with error has this Version # 15.09.1210663
Ok . . . well, got it to work. I don’t know if this will help anyone else, but what I did:
Completely delete EVE. Also, after I deleted using the uninstaller, I went back to cntrl-R, entered %LOCALAPPDATA%\CCP\EVE and to my surprise there were several files there . . . manually deleted them. Emptied trash. Cleared browser cache. Reloaded EVE.
Edit: According to our GM team, this problem has been found and resolved. Please see the post below and open a support ticket if you have further problems.
i can’t even log in…
first launcher download around 72M, 8 files.
Then i’m able to launche the accounts, and that’s all, nothin much goin.
So, i deleted the tq folder in the installation folder, no effect.
Then cleared the cacche, no effect.
then uninstalled the game and reinstalled it, no effect.
then rebooted the computer and redone everything without any result.
the launcher reload constantly the 8 files, and nothin work at all…
So wassup ccp?
I think you need to delete the tq file, then restart the launcher to let it figure out tq isn’t there anymore, then restart your computer and then restart the launcher. Once I did all of that, the launcher has moved from the 8 files to dling tq again.