Constant Disconnections From Live Server

[Geo_Eclipse_Oksaras]

its not CCP.

@CCP_Explorer

Please submit a support ticket to Customer Support and make sure to state your RL location, what ISP your are connecting through, what kind of network (wired vs wireless, ADSL vs fiber). Please send a traceroute from your local computer to tranquility.servers.eveonline.com and a SpeedTest to a nearby location with the ticket. Customer Support may be able to spot a pattern and figure out what ISP might having problems.

@CCP_Explorer

There could be many things, and one of them would be general network issues in between a player and the nearest Cloudflare location. Those types of issues can be very hard to pinpoint. In addition it could be the players antivirus or firewall software, their wi-fi or router. This is why we kindly ask for support tickets to Customer Support so they can go through debugging of often seen local issues and if needed get the necessary information for the network admins.

The below is from an hour ago, on another topic from October.

@Damien_Harrenhop

Here is what I got back today from CCP:

Hello again,

Thank you for the files provided. I can see there is several packet loss in your network which is most likely the cause of your disconnections.

In cases like this one, I recommend taking the following actions:

If connecting through WiFi, check for interference and change the channel or switch to a wired connection
Limit the speed of any downloads that may be running alongside the game (streaming services etc.)
Reset the router and make sure that its firmware (drivers) are up to date.
Use an alternative DNS such as Google DNS.
If that does not work, you may want to contact your ISP and let them know you are having an unstable connection to tranquility.servers.eveonline.com and you are having several packet loss when connecting to the internet. They might help you stabilize your connection.

You can find more information on network related issues in the following page:

NETWORK COMMUNICATION BETWEEN YOUR COMPUTER AND THE EVE ONLINE SERVER HAS BEEN INTERRUPTED.

I hope this clears things up for you, if you have any further questions or issues, please let me know and I will be happy to help.