Could not copy files for Tranquility


(Moss Winchester) #1

That’s the error code i’m receiving, highlighted in a red box, when I try to start the client for any of my characters. Anyone have a clue? I’ve rebooted twice in attempts to make the error go away. Thanx.


(DiWulfe) #2

Same here.


(Moss Winchester) #3

I saw this fix on the forums from last year. It works for me.

Sep '17

If there are no reported problems then please try the following steps. Please note that this will erase the accounts from the launcher and you will have to relog them.
Close the launcher if it is running.
Please press the windows key + R to open a run window.
Copy and paste the following into the run window and press enter.
%LOCALAPPDATA%\CCP\EVE
Right click on the folder named ‘cache’ and delete it.
Right click on the folder named ‘QtWebEngine’ and delete it.
Start the launcher and see if the issue persists."

All I had to do was delete ‘QtWebEngine’ and was fixed


(danielle rush) #4

i tried to logon 2hrs ago and just now still getting erro code


(Kema Hemah) #5

same problem on mac os client


(SaAngreal Culture) #6

Same problem here, the client was working yesterday but I can’t log in today. The %LOCALAPPDATA%\CCP\EVE fix has not worked for me, any other idea’s out there?