Yeah, which is why Dunk Dinkle decided to come out and ask the entire community at large to contribute to his Industry survey. Looking for Industry Feedback rather than just staying and having discussions with his alliance.
It’s also why almost all of the CSM are easily accessible on twitter, r/eve, the CSM discord even: Official CSM Discord and a bunch more ways to get in touch with them.
Have you actually reached out them or are you just trying to soapbox?