The mistake was CCP not verifying evidence first before enacting a ban and publicly announcing it in a Dev Blog.
This statement from the current Dev Blog is a bit disconcerting:
We have also been conducting an internal review to substantiate the evidence available to us and evaluate our handling of the situation.
You’d think that would have been done first, if so they definitely wouldn’t be going through this situation right now.
If CCP did act in haste and made an error publicly with a bad judgement-call, I certainly hope that CCP as a company is good about admitting it and making reparations.
This whole thing reminds me of a ‘Peyton Place’ soap opera airing on prime-time TV.
Anyway, so much for CCP’s press release…