I’m posting this in here because it’s an issue that needs looking into.
The English Help Channel needs better moderation or just straight out Moderators present in-game to help people with questions because I can’t find the words to begin to describe how pathetic it usually is and how useless it was to me today.
Maybe this will illuminate the issue:
I needed to find out why the slider for the scan on Planetary Interaction didn’t work for me although I have all the required skills. I clearly explained that I read everything there is to know about it.
Out of 350 people hanging out in “help” chat, 2 answered. One with a generic eveuniversity link “planet interaction guide” and the other linked to *YouTube.com"
Since I couldn’t get anyone who gives a #¥%$ to help I went to the French side of Help Chat. 150 people in there and someone private messaged me and helped me while he was doing a mission! He was cordial and knowledgeable. So much so that I sent him 5mil for his help.
How pathetic is it that 350 people couldn’t/didn’t want to help - in Help Chat - and that I had to go to a different language Chat to get the answer I needed?
What about those guys who only speak English? I guess they’re SOL.
While English Help Chat is used to recruit new players at best or insult them at worst, I do NOT think that situation helps with player rention one damn bit.
A game like EVE that makes millions a year in revenue could at least manage a Help Chat worth a damn.
Anyway, I needed to get it out of my system SO much pathetic it was and I hope things will change with Help Chat.
No, I’m not holding my breath.