I don’t know why it’s going so badly wrong for you all.
When they released the Frigates of EVE a few years ago there wasn’t any problems with that, but then again a lot of staff have left since and now we have youtubers running the show.
Plus I ordered one of the beer steins and when it arrived it was cracked from top to bottom after arriving in the flimsiest wrapping you could imagine for something fragile, that got replaced and after using the replacement once that too split so now I have 2 ornaments.
Update - 26 September - 10:30 UTC
We’ve received confirmation from Limited Run Games that the components of the EU orders has reached their distribution centre in Sweden. They are working on packaging the components and will then start shipping.
Given this rate of incredibly slow delivery, I expect mine to be sent via the methods that those who lived there historically once employed in rescuing valuables from suddenly burning monastaries.