Folks should lay off the Mittani. He apologised to the offended party, and what is more he has to live with himself, and his ever growing reputation. Don’t be cruel, his life sucks.
The real evil in this matter are CCP, and particularly the CCP owners and staff who decided not to fire the CCP staff who endorsed, helped organise and rejoiced at the Mittani’s actions.
Let’s be clear, the Mittani was playing and he went to far. CCP were working, they got paid for what they did. Further, they are still getting paid.
Mittani is an individual, CCP are an institution.
Their staff laughed at the things Mittani was saying about one of their vulnerable customers. And that was cool with the senior management and owners. Nobody resigned. Nobody was sacked.
It is why Sony walked away from them, and why they can’t sell the brand.
There is something deeply toxic and perverse about CCP, and the whole world knows it.
The Mittani is just a guy who acted incredibly poorly, but who apologised for it.