Game launching and crashing issues on certain Intel Graphics Cards
We have seen an increase in clients having issues with onboard Intel Graphics Cards, which are typically found on laptops and some desktop PCs without a separate dedicated graphics card.
All reports so far have shown old GPU drivers that are many years old. While we continue to investigate this problem, please update your GPU drivers from Intel here, which may resolve the issue for you: https://www.intel.com/content/www/us/en/support/detect.html
Selecting DirectX 11 in the launcher may also resolve this issue, however, you should still update your GPU drivers first.
MacOS performance on the M4 chip has been halved (I’ve detailed this in a separate thread). CPU load and temperature is up, disabling hardware acceleration sees no degradation in performance and the Upscaling options don’t save or aren’t implemented.
I don’t even think the GPUs are being utilized (which would explain the CPU and temperature spike).
System is a MacMini M4 purchased new <2 days ago and completely up-to-date. Was running flawlessly up until the new patch was rolled out.
You should seriously consider rolling back this update.
I play in DirectX 11 in potato mode with the iGPU (HD530) of an i5 6600 Skylake. I experience at least two massive FPS drops during session changes; dock/undocks or jumping through any type of gate. Then the FPS stabilizes at 60 and I can move around the solar system without problems. In DirectX 12 I only see black screens and the game mouse pointer.
I’m on an M1 Max and I’m seeing similar “stripes” in green/pink/blue near stations and gates (less extreme than Rievolilen Kalkoken, above, but feels meth’d-out nonetheless).
GPU 3070 ti / 3080 , switched from dx11 to 12 for the update
Hard crashed all clients at the same time, and triggered a blue screen.
updated the drivers and still had the same issue
Turning Volumetric effects to low Fixed the issues, now running 5 clients no issues
Forced to lower multiple game graphics settings to maintain ~60 FPS while docked. i5-9600KF 16GB GT 1030. Game now looks like PS2 graphics with lower FPS than PS2.
It looks like the M3 chipset may be affected as well. The ‘green map’ is absolutely horrible!
Docked in station (v-sync on)
• Main client (3200x1800): 30-32fps
• Alt clients (2@ 1440x810): 55-60fps
Docked in station (v-sync off)
• Main client (3200x1800): 38-40fps
• Alt clients (2@ 1440x810): 38-40fps
Still scratching my head at this one. De-sync’ing the game results in a fps increase of 20% on my main client window and a decrease of -20% on the two alt client windows.
Client crashes for me today always coincided with a failure of multithreading, i.e. one CPU core suddenly spiked to 100% and stayed there while the rest idled. Client terminally freezes during this until force-quit. Happened within 30 seconds after loading in.
Also this happened regardless of computer btw, occured on three different ones with different CPU, GPU and OS setups.
GPU goes 100% after docking into player owned station.
Intel(R) Core™ i7-7700K CPU @ 4.20GHz
NVIDIA GeForce GTX 1060 3GB
I am using 2 accounts at the same time. Issue is following a character that undocked second and will follow it until session ends.
Session start order is irrelevant. Docking order is irrelevant. Usage goes back to normal after affected character undocks.
EDIT: should mention: dx11, settings set to performance
EDIT2: Updated drivers (released new 2 weeks ago) and changed fps cap in nvidia control panel to 30 allowed me to fix the issue and play rather smoothly (so far) on ‘optimized for memory’. It is still major downgrade in graphics from before the patch.
