Exactly this ^^
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While true I donât think it really matters, it only matters for the people trying to use (a lack of) numbers to further their own cause and agenda. The problem that is muddying the waters is that those people with an agenda use âthink of the newbiesâ solely for their own benefit, they use it to try and make EVE safer for themselves, easier to AFK. Itâs really all just smoke and mirrors.
There is of course always an issue with games with people coming in and people leaving and in order to grow that needs to be balanced properly. However, lets think of a truly new player and how heâs doing in EVE: They start doing the initial tutorial (which very recently got changed and now is actually quite good) and then they do the career tutorials which means they end up with some 12 mil isk and a bunch of free ships to use and lose.
If they lose a ship to a ârandom encounterâ, regardless of it being an NPC or another player, that doesnât really affect them much other than a short âoh crap, now whatâ. They lost at least two ships doing the career tutorials in suicide missions so theyâre used to that meaning a kill or a loss is mostly meaningless to them at that point. Besides, they still have a bunch of those free ships and they still have a bunch of money enough to buy quite a few of the ships they realistically can use.
Iâd say that the majority of new players will go âoh wellâ and just carry on, there will be some who canât deal with any sort of loss who might quit over it but honestly they wouldnât have made it far in EVE anyway so thereâs nothing really âlostâ or to win there. If anything it will pique their interest trying to figure out what and why it happened.
Now to why those surveys wouldn't neccesarily mean anything.
EVE is very much a niche game for various reasons and that automatically means that a majority of people arenât going to like it, for various reasons, which is fine and pretty much the point of creating and running a niche game. If the survey reveals people leave because âthe tutorial is crapâ or âI couldnât find anything to doâ or similar then that is something CCP can focus on and work.
But if the reason of quitting is âI donât like the base premise of the gameâ, âI donât like the competitive nature of the gameâ or âI got killedâ then those players simply arenât interested in EVE because thatâs a main part of what makes EVE EVE.
Compare it to this: Marmite is a niche product, most people hate it and some people love it. If they'd do a survey the outcome would probably be "marmite would sell a whole lot better if it tasted like peanut butter" which is factually true but it would be silly because it wouldn't be marmite any more.
And then thereâd be several people, whoâve been eating marmite for years while actually hating it and wishing it would just taste more like peanut butter, who then go âsee, surveys show that it would have much more customers if youâd change it to be like peanut butterâ, tHe NumBerS aRenT wRonG!!!
That sounds idiotic, because it is idiotic. Just as idiotic for poeple to go âthink of the newbies, if only we made EVE safer and easier to AFKâ. Itâs not the solution to the retention problem, itâs only the solution for players who most certainly arenât newbies but are risk averse and lazy.
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This thread stinks of Balos.
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More facts would be fun for us. But CCP are capable of gathering data and steering the game as they see fit based on that information without including us.
This is infact the norm for the gaming industry.
These arguments we have, and of which i am frequently a part of, is a dance that almost exclusively goes like this:
Carebear: Make the game more safe cause pvp is killing the NPE.
Everyone else: All the evidence suggests otherwise.
Carebear: literally makes â â â â up.
Everyone else: links afore mentioned evidence.
Carebear: the evidence is false/out of date.
Everyone else: is there better/more recent evidence?
Carebear: why are you trolling my thread?
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They are not. New Player, as in actual new players (not a guy who plays for 5 years who is still âpreparingâ for null) who do the starter and career missions are protected in those systems, no one else.
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As always, itâs ab older player who uses ânew playersâ as an excuse to ask for changes to make his farming more secure, what elseâŚ
And even as a 2004 player he still doesnât know how the highsec aggression mechanics work, but feels the need to suggest changes to it anyway. 
Sadly that probably puts him in the majority, Iâd wager real money that 70%+ of people, that solely play in hisec, donât know how the aggression mechanics work.
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That is a pretty save bet 
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He cannot be everywhere
Guilty conscience?
Or are you just taking up the slack in his absence?
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Just in case youâre not aware: Itâs Balos.
Oh hey you beat me to it! 
Wrong!
Actually, there was universal data presented.
Watch it again. Only part of what was presented was an âexit surveyâ. Most of it was based on the analytics of (80,000 was it?) trial accounts and how what they experienced influenced their retention.
I canât believe we still are debating the completely reasonable conclusion of that effort which was pretty much everything else drives more players away than non-consensual PvP. Eve being confusing, boring, lonely, and different drive more people away than losing a ship to a pirate.
Now as to the OP, @Olamm is right that the NPE still needs more work but that isnât highsec. Conflating new players with highsec is missing a core idea of the game and as been said is usually a claim made by newly established or veteran players seeking more safety for themselves.
If anything, the NPE should be removed from highsec completely, not highsec turned into a NPE zone. That is certainly less work for CCP and with all their latest tech, a completely new zone has a better chance of improving retention of new players.
So much of what made Eve work has been eroded away by carebear tears. Itâs now time for CCP to rebuild this great game, and making highsec safer is the very last thing that is on the agenda for 2021.
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100 years war is up there too, various factions kicking each other in the nuts, and the local populace getting kicked by them all.
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What if nullsec ends up playing out like the Romance of The Three Kingdoms period in China 
? Who is Dong Zhuo? Who is Cao Cao? Who is Liu Bei? Who is Sun Quan? Who is Lu Bu? WHO IS DIAOCHAN?
Yeah but no defenestration
â â â â wrong war
Ah well if theyd had buildings taller than 2 floors, theyd have done it too.
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oooo
You canât do that, youâre ruining my standing as the lead user of defenestration on the forums.
That was the 30 years war 
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Well, I guess we will never see true denefestration in EvE
Closest we got was The Door.
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Thatâs because we lack Czech beer, Prague is the spiritual home of defenestrations that cause wars.
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