I know it sometimes feels like CCP isn’t listening, and that we’re just screaming into a vacuum. But CCP does indeed listen to player feedback. For example, the Forsaken Fortress and Quantum Core updates were both preceded by a significant amount of player support for the ideas.
Grrrr but I gave CCP all this grate advice & day ignore me & shut down muh threads and they dont really lissen you r just a CCP dev alt cheerleader
Well, that is one perspective. However, I do have experience as a content creator, and I can assure you that a substantial amount of the feedback I get is worthless. “I suspected you were an idiot, but now I know. Unsubbed.” doesn’t tell me how I can improve, nor does it incentivize me to change to get his sub back. Seriously, how is that feedback useful? Why the ■■■■ would I change to try to appease someone who doesn’t even watch my content any more?
Now, I am not saying CCP is an exemplar in listening to player feedback. In fact, they seem to be much more receptive to the feedback of certain play styles, and I frequently feel like they ignore the forums. That being said, CCP does seem to be significantly more responsive to player feedback than many other game devs are. Thus, instead of complaining that the devs aren’t listening, perhaps try improving the quality of the feedback you get.
But they r a businuss and Im the custumor they shuld lissen because I give them money
Honestly, ■■■■ you. I have had to interface with customers in several jobs (both as an employee, and working for myself), so I do have experience dealing with “karens.” And I’m going to tell you right now, there are some people’s business that I do not want. Some customers are completely unreasonable, never happy, and, sometimes, straight up toxic. They can take their money, and shove it up their ass, because I don’t want anything to do with them. So, you might want to ask yourself what kind of customer you are.
- Put yourself in their shoes- Think about what kind of feedback you would find useful.
- Build a consensus- Why should CCP listen to any idea that can’t survive player scrutiny and garner support from the community?
- Say what your play style is- There are many different activities and play styles in Eve, and the devs do sometimes seem to overlook how changes impact some of the smaller demographics. So, try to offer feedback that actually clues them in who is being affected.
- Be specific- “CCP fails again. This is why Eve is dying,” doesn’t tell CCP how a change is negatively impacting players, nor does it give them any idea on how they should proceed.
- Offer compromises- Asking to straight up roll back changes rarely works (and when it does, it’s for things that didn’t require a lot of dev time to make). However, CCP has demonstrated that they are willing to make compromises (i.e. the zero point mass entangler and the bastion module cycle time change). That being said, you don’t always have to have a solution. Sometimes, just pointing out a problem exists, or that it is a high priority for a lot people is useful information to know.
- Bring your ■■■■■■■ A-game- players can often have conflicting values and priorities, which can lead to them giving conflicting feedback. In such cases, you should think of it as a debate. You should be trying to do what you can to persuade other players and the devs that you should be listened to, and not the other guys (please don’t argue in bad faith).
- Insult them- First of all, would you listen to someone who is insulting you? Second, insults don’t help anything get better; you’re just being a jerk. Besides, even if they did make a mistake, there’s a difference between making a mistake and being stupid.
- Call for anyone to be fired- I used to work for a 19 year old. This guy was the ■■■■, but I’ve still heard a few customers say that he should be fired. And this was in spite of him (a) being the owner, (b) having a work ethic that would put most men to shame, and © his downright impressive technical expertise. So, when I see customers call for people to get fired, I immediately think Karen, and try to get them to go away so I can get back to work. I’ve got more important things to do than to listen to someone b1tch.
- Bust out with the Tin-Foil- For the sake of argument, lets say that CCP didn’t implement resource scarcity in order to sell more plex. Now, imagine you work at CCP. Would you think it’s a good use of your time to read the feedback of people promoting untrue conspiracy theories? And even if you did read it, would you give a lot of weight to the feedback of someone who saying a bunch of stuff that you know for a fact is wrong? Stick with the facts. Don’t sabotage your credibility. Don’t give them a reason to skip over your posts in their search for constructive feedback.
And if you don’t think you should improve the quality of your feedback, that’s fine with me. It just means that my values and priorities are more likely to influence game direction than yours are.