2 support tcikets snt, no reply - time to cancel all my subscriptions
Ecās on 1/17 UST not spawning in systemsā¦
Emergency Conduits not spawning in systems
Hi @Delila_Caderu,
Apologies for the late reply. The server was experiencing some performance and chat issues before downtime, but these should be resolved now. Are you still experiencing these problems?
2 Likes
As of the patch up to now. I have reinstalled EVE, problem persists. Extreme lag and disconnects. Chat still not working properly as well.
1 Like
Looks like you still have yesterdays version of the game @Arisha_Moon. Iād suggest restarting your launcher and making sure it patches to the latest version that was deployed at downtime today.
2 Likes
already didā¦ then i could log in, now i wanted start and other character and same errorā¦
1 Like
Well that is very strange. 
Are you launching all the characters from the same launcher?
2 Likes
yes, as i said. it worked. after 15 min it did not worked. now i restarted and made some voodoo, it work againā¦ looks like the 32 bit launcher is damaged
1 Like
AAAAANd another disconnect
Thanks for the update, we unfortunately cannot see anything that would currently be causing these issues, so it may possibly be related to your internet connection. Chat should be stable at the moment, and there should also not be any major lag, as far we can tell at this time. A few Null systems are on a slightly more loaded node, which means they may occasionally experience some TiDi, but nothing that would cause lag.
This page contains some suggestions for troubleshooting these sorts of issues, which may help you out: https://support.eveonline.com/hc/en-us/articles/201827699-Network-communication-between-your-computer-and-the-EVE-Online-server-has-been-interrupted-
2 Likes
Internet is fine, ping 22ms, download 20.67 Mbps, upload 3.64Mbps. I have no other program problems except for EVE
Thanks for the info! Unfortunately ping, and download/upload speed are not always good indicators of the overall health of the multiple connections between your computer and the EVE server. As we can see that this is likely not an issue with the server itself, Iād suggest submitting a support ticket and our GMs will hopefully be able to troubleshoot this further with you.
I hope this gets sorted for you, sorry again for the issues youāre experiencing
2 Likes
Did a support ticket yesterday, no reply. unsubbing
I understand your frustration. Hopefully our GMs can get back to you soon.
2 Likes
I didnāt play a lot on Thursday, but this is the one bug I noticed as well.
Was able to approach a shared bookmark on grid with one of my toons but not able to see in space. As you did, I turned off shared bookmarks and personal bookmarks showing on the radar, then turned them back on. I also checked in People and Places to make sure all the shared folders (formerly corporate locations in this case) were marked with a green eye for visible in spaceā¦ and they were.
However, Iād noticed this issue sporadically in the past. There are times when one of my 3 mains canāt see the same corp bookmarks or personal bookmarks (which are in the same spot for all 3 toons) in spaceā¦ but the other 2 can. This issue pre-dated the shared bookmarks system that launched in November 2019, too.
What theā¦ this is the most entertaining-sounding bug Iāve ever heard of. And probably the most fun since at LEAST the āput skins on any shipā bug I didnāt take part in myself but certainly saw the fruits of othersā labor on youtube/reddit/imgur/the forums/in-game.
the lanucher tries all the time to install some thingsā¦
but the clients already runningā¦
Try closing all your clients and then seeing if it can update?