Launcher can't donwload a file - keeps restarting at about 50MBs

Eve launcher got updated to the latest version 1.13.1. Then started to try and update the game files, which failed at about 50MBs donwload and keeps restarting non-stop. I ran Loglite so can anyone help with this please:

Queueing event eve_launcher.electron.eve_client.GameClientUpdateStarted
Starting download of build 3253748 for tranquility.
Event sent ``type.evetech.net/eve_launcher.electron.eve_client.GameClientUpdateStarted
Excluded 227 files from the manifest, leaving 0 entries
Downloading 0 binary files (0 B)
The manifest contained no entries to download { cdn: 1 }
Downloaded 0 files (0,00 B) in Unknown time
Average download speed: 0,00 B/s
Queueing event eve_launcher.electron.eve_client.CopyingFilesStarted
Copying 227 files (412 MB) to ‘D:\EVE\SharedCache\tq’
Event sent ``type.evetech.net/eve_launcher.electron.eve_client.CopyingFilesStarted
Removing old binaries
Copying binaries from ResFiles
Finished copying 227 files to ‘D:\EVE\SharedCache\tq’ in 0.154 seconds
Queueing event eve_launcher.electron.eve_client.CopyingFilesFinished
Event sent ``type.evetech.net/eve_launcher.electron.eve_client.CopyingFilesFinished
Failed to read saved prerequisites file: ENOENT: no such file or directory, open ‘C:\Users\Kmeta.ccp.prerequisites’ Error: ENOENT: no such file or directory, open ‘C:\Users\Kmeta.ccp.prerequisites’
at async open (node:internal/fs/promises:641:25)
at async readFile (node:internal/fs/promises:1245:14)
at async D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2229836
at async D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2229808
at async wt.installProductPrerequisitesAsync (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2229779)
at async wt.installPrerequisitesAsync (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2220633)
at async wt.startAsync (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2217671) {
errno: -4058,
code: ‘ENOENT’,
syscall: ‘open’,
path: ‘C:\Users\Kmeta\.ccp\.prerequisites’
}
No prerequisites found for product eve-online
Excluded 52230 files from the manifest, leaving 14 entries
Downloading 14 prefetch files (746 MB)
Preparing to download 14 files { cdn: 2, concurrent: 10 }
Copying executables 227/227
Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 1) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0
at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)
at Object.onceWrapper (node:events:633:28)
at WriteStream.emit (node:events:519:28)
at finish (node:internal/streams/writable:955:10)
at node:internal/streams/writable:936:13
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
Downloaded 8.16 MiB/711.63 MiB at 10.59 MiB/s
Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 2) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0
at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)
at Object.onceWrapper (node:events:633:28)
at WriteStream.emit (node:events:519:28)
at finish (node:internal/streams/writable:955:10)
at node:internal/streams/writable:936:13
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 3) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0
at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)
at Object.onceWrapper (node:events:633:28)
at WriteStream.emit (node:events:519:28)
at finish (node:internal/streams/writable:955:10)
at node:internal/streams/writable:936:13
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
Downloaded 19.43 MiB/711.63 MiB at 17.00 MiB/s
Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 4) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0
at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)
at Object.onceWrapper (node:events:633:28)
at WriteStream.emit (node:events:519:28)
at finish (node:internal/streams/writable:955:10)
at node:internal/streams/writable:936:13
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 5) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0
at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)
at Object.onceWrapper (node:events:633:28)
at WriteStream.emit (node:events:519:28)
at finish (node:internal/streams/writable:955:10)
at node:internal/streams/writable:936:13
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
Downloaded 30.78 MiB/711.63 MiB at 11.49 MiB/s
Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 6) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0
at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)
at Object.onceWrapper (node:events:633:28)
at WriteStream.emit (node:events:519:28)
at finish (node:internal/streams/writable:955:10)
at node:internal/streams/writable:936:13
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 7) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0
at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)
at Object.onceWrapper (node:events:633:28)
at WriteStream.emit (node:events:519:28)
at finish (node:internal/streams/writable:955:10)
at node:internal/streams/writable:936:13
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
Downloaded 41.99 MiB/711.63 MiB at 16.80 MiB/s
Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 8) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0
at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)
at Object.onceWrapper (node:events:633:28)
at WriteStream.emit (node:events:519:28)
at finish (node:internal/streams/writable:955:10)
at node:internal/streams/writable:936:13
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 9) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0
at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)
at Object.onceWrapper (node:events:633:28)
at WriteStream.emit (node:events:519:28)
at finish (node:internal/streams/writable:955:10)
at node:internal/streams/writable:936:13
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
Downloaded 53.19 MiB/711.63 MiB at 11.40 MiB/s
Retrying download of ``https://resources.eveonline.com/35/350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439`` (attempt 10) Size mismatch. Expected 166541281 but got 0 Error: Size mismatch. Expected 166541281 but got 0
at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)
at Object.onceWrapper (node:events:633:28)
at WriteStream.emit (node:events:519:28)
at finish (node:internal/streams/writable:955:10)
at node:internal/streams/writable:936:13
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)
Downloaded 0 files (58,92 MiB) in 5.478 seconds
Average download speed: 10,76 MiB/s
Downloaded 61.03 MiB/711.63 MiB at 12.97 MiB/s
Queueing event eve_launcher.electron.eve_client.GameClientUpdateFailed
Server manager encountered an error Failed to update client for eve-online/tranquility (3253748)
Some files could not be downloaded, patching will need to be restarted v [ClientUpdateFailedError]: Failed to update client for eve-online/tranquility (3253748)
Some files could not be downloaded, patching will need to be restarted
at v.from (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2443517)
at wt.startAsync (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2218421) {
cause: y [NotAllFilesDownloadedError]: Some files could not be downloaded, patching will need to be restarted
at st.allEntries (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2196971)
at async st.start (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2194934) {
rejections: [ [S] ]
},
rejections: [
S [SaveAsError]: Error occurred while saving file to D:\EVE\SharedCache\ResFiles\35.350cf81f2f26b64b_0df73ef132ce56f55d63c91e5b069439.tmp
Size mismatch. Expected 166541281 but got 0
at S.from (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2443517)
at b.start (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2059698) {
cause: Error: Size mismatch. Expected 166541281 but got 0
at WriteStream. (D:\EVE\app-1.13.1\resources\app.asar.webpack\main\index.js:8:2060213)
at Object.onceWrapper (node:events:633:28)
at WriteStream.emit (node:events:519:28)
at finish (node:internal/streams/writable:955:10)
at node:internal/streams/writable:936:13
at process.processTicksAndRejections (node:internal/process/task_queues:90:21)

I am having the same issue.

Hi again,

Today I started again the launcher and this time it managed to download a smaller update about 150MB in size. After this, it went on to update game files 2 times and download another 750MB. Finally, the game was patched to the latest and I can login.

Yesterday I did try to clear cache, delete folders inside the launcher folder and so on, but nothing worked. I did create also a ticket for the support, to which I got 3 replies, but nothing helped. I’m glad that today the launcher managed to update itlsef and the game correctly.