Lost Account - Recovery Unlikely

Issues, Workarounds & Localization General Issues
1

Hi. I have an issue with an account and I’m just trying to confirm that I’m wasting my time trying to get it back. This might be the wrong forum for that. Apologies in advance.

Last winter I made an account to do the [Removed by ISD]. After about a month into it, I had a family emergency and had to leave town for a couple months. I came back in spring and resumed my main activities, forgetting about the challenge character until last week. I looked at my logs but I cannot see in the launcher where or when the account for this character was removed, but I did have a launcher issue earlier in the year.

Here’s the information I have:

  • Character Name
  • Date of Time of Character Birth
  • System and Station where Character is located
  • Owning Corp of the Station
  • Ships and Items located at the Station
  • Systems visited before last Logoff
  • Chatlogs and Launcher logs substantiating these activities
  • IP Address used to access the server with the account

Here’s the information I do not have:

  • Account Name
  • Access credentials for the email I think (~60%) is associated with the account

That’s it. I’m relatively confident that the missing info is a slam dunk on ever getting this character back. Thought it would be worth checking before I give up on the challenge. If you read this far, cheers.

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See:

3

Not sure what the goal of this thread is exactly. You just state this for the rest of the world? Ask for confirmation that the situation is hopeless? Ask how those details can be located if at all possible? :thinking:

But whatever it is only support can answer any of those and walk you through the process so you can recover the account if possible. Nobody here can help.