I got a new phone, downloaded the authenticator, and tried to log into my account on chrome on my pc, and eveonline.com decided that I had never been here before in my 10 years of logging on. So, long story short. I can’t use the authenticator because I can’t log in, and I can’t log in because I don’t have the authenticator set up.
What do, CCP?
I can log into the game just fine, so this isn’t too big a deal, but I still need it worked out.
I moved Authenticator to a new phone about 6 months ago. Don’t recall the exact process but it was fairly painless. I still had my old phone so logging in to Eve account management wasn’t an issue. If you don’t have the old phone you’ll probably need a ticket .