made my acc on the 11th did tutorial quest chain flew to the agent i chose taking the yellow jump gates and then docked at the place the agent was at and ive been in there the whole time as ive been googling and watching youtube guides and stuff and i bought plex for $20 before dinner went to dinner came back bought $500 after reading about selling plex for isk then getting characters from the bazar the game offers and it didnt load into my wallet right away which i assumed was fine because it even says could take an hour so i logged out and when i logged back in it stated i was banned pending a investigation
EDIT: Account has been unbanned due to false alarm of it seeming suspicious such large purchase on new account
wait what im genuinely %100 brand new?? i just did the tutorial yesterday and jumped through the 3 yellow gates to get to my agent and docked there? im applying to a corp that if you see the application i state im %100 brand new and trying to learn?? i bought plex to buy a character from the bazar thing? and used my card to buy the plex… i dont know what you mean or are trying to insinuate but i am completely brand new
No one here can really help you out. All you can do is what it looks like you’ve done and that is get in contact with customer suport to see what’s happening and take it from there.
New PLEX Purchases can take an hour to process. You will receive it by Downtime. On the off chance your bank has flagged the purchase , it may take longer.
if a brand new account buys that much plex it probably triggered a fraud alarm, since you seem to be legit about it, it should hopefully get cleared up soonish.
yeah i assume its like a form of fraud check? someone said in a post i made on reddit they only allow $500 purchases a month? so maybe because i went over it messed something up? Also been watching lots of videos and plan on joining a corp that also shows me the ropes and helps me learn this games got an insane amount of depth to it and im excited for them to respond to my ticket get this cleared up and i can get back into playing
