Omega is not activated. Money is losted


(Defibrillator) #1

Hello! Made a payment on the website secure.eveonline.com, which came from the client. The payment was made in 9/4/2018 9:20:24 PM UTC. Omega status is still not activated. Letters in the mail about the payment is not received. Found in the payment journal 2 trys to pay. Accommodation payments: 40949636, 40949639. Status: CanceledPayment. I called the Bank, say the money given to your organization. Money will be returned? Do I need pay again using another payment method? Why so long no answer to the request in support?

it is not only my problem!


(Uriel the Flame) #2

You should open a support ticket to sort things out with CCP. Nobody here can help you, only the support personnel can as only they have access to the payment system and so on.


(system) #3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.