Hello. I had an issue and contacted the help desk. They directed me to contact a CSM about my complaint.
I had a recent run-in with a roving band of “production” NPCs, while roaming through a .5 high sec asteroid belt. First, I was roaming with a brand new player who I was training, when he was attacked and lost his ship I had just built for him. I thought for sure he accidentally aggressed them or something but he insisted he did nothing. Then, later, without any aggression on my part whatsoever, they scrammed and jammed me, then tore through my pvp Caracal in under a minute. A few minutes later, while discussing the incident with a miner in local, he was likewise attacked and lost his Retriever the same way.
To me, this is unacceptable. I find no reason why it is necessary to have such a strong NPC presence in high sec. These production frigates had the strength of Level 3 or 4 combat site NPCs… i was scrammed and jammed with little/no option, ripped open in under a minute. Frankly, I’m extremely annoyed with CCP adding these unnecessary elements to the game, and I cannot understand the reason for their existence in the first place (nor the existence of NPC mining groups that mine the belts dry). I don’t think its a balanced approach to using NPCs out in open space like that. .5 is still high sec, having NPCs that aggressive and strong is far too much. It aggravated me to lose a pvp Caracal… I can only imagine the angst it may cause with new players, or players who lose their ships to NPCs. And it is SO unnecessary. If I want to take on NPCs like that, i’ll run level 4 combat missions!
Keep those types of NPCs tucked away in mission sites or anomalies, where they belong… not out in open space wiping out player ships left and right. I thank you for your attention