Purchased Time and Plex

Status says payed both in Steam and on Eve Online the hell is going on

PEBKAC?

Give us a few minutes to guess what error you’re seeing and what the problem may be. We’ll run a poll, google for anything you’ve posted in the past, and prepare a nice “here’s how to fix it” post for you.

2 Likes

Here’s how to fix it:

  1. Look in the Redeem Items app in-game.
  2. Create a support ticket with the category Billing / Activation.
1 Like

Note that plex will be automatically redeemed into your vault. As the vault is shared by account there is no reason NOT to redeem it right to the vault.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.