UPDATE 15:38: Services have been restored and appear to be functioning normally. We will continue monitoring to ensure this issue has been resolved.
Some services including log in, the New Eden Store, contracts etc. are experiencing issues which may affect some players. We are working on a resolution. Updates here and at https://status.eveonline.com
I had the same issue like 2D ago ? An alt went alpha, purchased a 12 month omega to gift, 5 min later alt was still alpha, I thought I had gifted the wrong alt so I added 1 more month checking the data twice… and the alt got 13 month after 5 more minutes, while I was writing a ticket.