It’s skills and skillpoints, pure and simple.
Eve is not the only game with a complex ui. it’s not the only game with a complex damage system. it’s not the only game with a complex module system.
And I suspect most people who try eve online are willing adapt to losing your ship every time you die.
No, the first hard brick wall that most new players hit when they try eve online is the skills. It’s not just the absurd number of skills that’s daunting, it’s the absurd amout of time it takes for them to train.
Training a skill to level 5 can take a week to a month. That’s 15 dollars down the drain, puttering around doing nothing of significance, for a month while you wait for your skillpoints to accumulate.
Of course, you’re told to only train skills up to 3, but for some skills you absolutely have to get them to 5, so that’s a month’s worth of sub time down the drain.
So what are you doing while you wait for your skills to train up? if you’re not quitting, you’re either flying around in a frigate doing missions for shoddy pay, flying around in a mining frigate mining ore for shoddy pay, or if you’re lucky, you’ve found a corp, and that corp will tell you what to do… for shoddy pay.
And while all that’s going on, while the months crawl by and your skill points slowly accumulate, you’re thinking to yourself… why am I playing this shitty game that doesn’t actually let you play the game until you’ve invested a few years of sub time to it?
If there there were no skill points to worry about, the only inpediment to players flying the ships they want to fly would be isk, and new players would have more of a reason to stick around, as that inpediment would be much smaller, and one they could close much faster.
And once they got the ships, they’d be able fly them just as well as anyone else, and the inpediment to flying it well would be their actual skill in manipulating the game’s UI.
The simple truth is, Eve is an incremental game with an economy simulator attached. However, nobody comes to Eve for the incremental game, they come for the economy simulator, only to find that they have to hurry up and wait for the incremental game’s points to go up before they can actually play in the economy simulator.
In truth, the only reason why Eve Online is still alive today is because it was released in 2003.
If Eve tried to come out today, it would be dead on arrival, with most reivews giving it a score of 3/10: Neat economy simulator hidden under an obnoxiously bad incremetal game.