[Solved] Plex Vault shows Omega Timer offfer 425. Omega Pages shows 500. NES is 425

[Kane_Carnifex]

Bug Ticket is open.
Support ticket was open.

If you check the Plex Vault it shows you the current offer for Omega.
For me 425 Plex.

If you click on it you land on the OMEGA Page which

1. is creditcard per default.
   → I HAVE CLICKED PLEX and have the amount needed so NO NEED to CREDIT CARD me.
   Also it pushes you out uf EVE into the Browser.

2. The Offer in the OMEGA Window was 500 Plex with some goodies.
   → There is no Information where to find the offer for 425 Plex. (NES)

This is awful desgin, since you pull the 425 PLEX and rediect to OMEGA which shows 500 Plex.

Sorry but get your offers right and link them.
A new player will stuck here ask why he needs to pay additional 75 Plex if the System shows 425.

Also it is bad move to force me to use Credit Card in first place.

How it should be:

If i come from an plex background, i want to pay with plex.
I missing PLEX, push me to the PLEX market than ask me if i want to buy missing plex with a credit card.

Everything else feels greedy and is ■■■■. If you want to have PREMIUM than please serve me as KING and Queeen and not as a MILK COW.

[Gerard_Amatin]

Sounds like a bug indeed!

When I look at the plex vault I don’t see Omega for 425, but I do see the ‘Add Omega game time’ for 500:

Then when I click that it keeps me in the game with the OMEGA BENEFITS screen:

The only way I can go out of the game to the website to buy PLEX is if I instead of clicking the second button I click the one on the right: ‘Buy PLEX’.

This brings me to the EVE store website for PLEX.

Are you sure you didn’t accidentally click that button rather than the Omega offer?

If yes, then the bug likely is that CCP linked the wrong thing to the buttons for that 425 offer.

Also strange that Credit Card is forced; when I get to that page from the PLEX button I get to choose the payment option.

including other payment options at the bottom:

For some reason it seems like CCP gave you a different experience than me. Both ingame and on the website.

No idea what’s causing those differences.

[Gerard_Amatin]

@Kane_Carnifex

If i come from an plex background, i want to pay with plex.
I missing PLEX, push me to the PLEX market than ask me if i want to buy missing plex with a credit card.

I would expect it to work like that.

For me when I click the ‘Add Omega game time’ button and get to the OMEGA BENEFITS screen I then can click through to see an ‘Upgrade’ button appear:

From here I immediately get sent to the browser:

where I can then check out 1 month of Omega with my current payment methods.

It isn’t until I cancel the EVE screen that I get a new screen where I can choose between paying with money or PLEX, can buy more PLEX or see other offers:

This is strange behaviour, I would expect to see this screen first when clicking ‘upgrade’, before immediately sending me out of the game to Checkout.

Let me choose the thing I want to buy before sending me to Checkout!

I think some parts of this flow are indeed not behaving as they should.

[Kane_Carnifex]

Currently it fixed itself since there is no 425 Plex offer in NES.
So if you run it right now you only have above:

(I am currently omega)

1. You get to the Omega Page
2. You need to click on any symbol to be able to “order”
3. You get directed to Creditcard buy via webpage
4. Press Cancel
5. Now you can Swap from €$ to PLEX

→ Here you stuck if there is an OFFER in NES which is cheaper.
Currently we don´t have an cheaper offer than 500.

PLEX Video - how it looks like

The worst part is EVEN if i swtich to PLEX once i leave the OMEGA Page… it reset to Credit Card back.

Your Sales Department is BAD and whover told a Programmer to implement it like this you are a BAD Person.

You can swap BAD to something really bad like ********** and ***********.
You are the reason people dislike online payments

And the Point which nody from CCP Sales is picking this up drives me MAD.

[Kane_Carnifex]

Daily Upkeep until somebody with a CCP Tag response or its fixed.

[Kane_Carnifex]

Bug is here again:

10 Plex for OMEGA Time.

Which leads me again to the CC Site.
Also it shows 500.

But the 10 Plex reference to the NES Store.

Can you get your LINKS right… for beginners this just stupid.

[Kane_Carnifex]

Ok, this got fixed… You can close it.

Next stop is Creditcard and Plex in the plex Vault.

[Power_Armor]

I wonder just how is this not to comprehend? The button is for adding Omega time, just like it says: “Add Omega game time”. Not for adding particular days of Omega in a constant way, like always 30 days.
Therefore it just shows the lowest way of PLEX needed to get Omega. This of course meant to show 10 PLEX for the recent 10 PLEX Omega offer, where you got those 7 days. If you took this offer then it shows the next lowest offer for Omega once your Omega has run out. And just like that it has also possibly shown 425 PLEX for Mastery Level 2 pack with 14 days of Omega while it was discounted. So it is likely you already bought the Master Level 1 pack if its value was not shown as the lowest PLEX price to get Omega.

Only if no offers below 500 PLEX are available for your particular account, it will show the standard PLEX price of 500 PLEX.