Hi, I sent numerous emails to support in order to recover my accounts, but I never heard back from them.
I sent 4 different tickets, push-backs, over and over again; it’s been almost a month, and no answer. I meant literally no reply back from support, not even “Dude, stop, we are working on your request.”
Is it just me, or does someone else have issues with the reply time from CCP?
Holidays. They are slower less responsive this time of year. More tickets doesnt help you however
I know, but it’s been over 20 days. I understand the holidays, but 20 days for a response seems excessive to me.
You can expect to wait awhile.
They aren’t going to just transfer an account to an unknown third party.
I really like the support and had found being patient goes a long way.
I am at 16 days and counting waiting on a response to a ticket to try to recover my old accounts.
I totally get that things will be slower at this time of year. however it would be nice to at least get some kind of response to know how long I can expect to be waiting to get the ticket looked at rather then it just seeming to get ignored so you don’t know if the ticket is even in the right queue to be looked at.