Thanks ccp and his customer service so competent and attentive


(Tetrakus Krividus) #1

3 days that my account was hacked.

2 days that I got confirmation from CCP.

Since then only one news.

No French GM available.

It is lamentable to leave people without information.


(Anabella Rella) #2

Didn’t you get your last thread ranting about customer support ticket response times locked? Doing this over and over won’t get your ticket processed any faster, it’ll just result in a forum ban.


(ISD Yumi) #3

On your last post, Falcon explained that your ticket is most likely held up for investigation, which you can still see here. As he also stated, there is a lot that they have to go through in these cases.

Since this is a copy of your last topic about your ticket, I am going to go ahead and close this one as well. I suggest that if you are looking for an update to comment a reply on the ticket itself since that is the best way to find out what’s going on and what the status is.

Thank you!


(ISD Yumi) #4